Mobile Workforce Management Solutions that save real money
If you have the headache of managing a team of people who are out on the road visiting your customers and attending to call-outs, you'll already understand that knowing where they are and where they're going is an on-going battle.
Project management with a paper-based system is almost impossible in today's connected world because you need instant updates and the ability to react to client demands. Your customer is used to their systems running smoothly and if you can't deliver on your promises - they will go elsewhere.
Have you ever had the following happen to you:
- Late invoicing
Every day you delay sending an invoice is a day you are missing out on crucial cash-flow. The thing is, you're probably too busy talking to customers, handling staff and getting on with day-to-day chores to do the invoicing. - Wrong parts
Do your staff know exactly what parts are required for each job? Do you waste hours of time shipping the correct parts around client's sites? - Staff location
Do you know exactly where your workforce is all the time and therefore know the best people for the job based on location? Can you automatically route people to the right place with the right information?
- Expenses
Most important of all, do you know exactly how much each job costs down to the last component?
If you've answered yes to any of those, you're not alone, in fact, the majority of companies we meet are literally throwing money away due to wastage and unprocessed costs. Luckily, there's a solution.
Connect from Telecetera is a fully configurable workforce management solution that is able to fit perfectly with your needs and enable you to manage your workforce with ease. From GPS location management, full integration with back-end systems and instant updates, it can tell you exactly where your staff are, what they're doing and how much it costs.
Our systems typically save between 30-40% in the first year of operation and enable our customers to take on more clients without having to increase workforce.
Efficiency in today's world is key and you can not only help your bottom line but also the environment by eliminating wastage and unnecessary travel, increasing first-time-fix rates and driving efficiency throughout the workforce.
