Managing clients and projects can be a time consuming affair, often cutting into your planned working day and in the long run, costing you money. However, you must be able to offer a full spectrum of services to your clients and ensure they are kept up to date and informed of all work, maintenance and planned schedules.
Not only that, it is essential that your mobile teams are flexible and reactive to customer demands.
If a customer has an urgent need and their contract dictates, you need to ensure your team is in the right place at the right time, have the correct equipment and are totally armed with all required information.
With the right data, they can solve the problem first time, every time saving you and your customer money.
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Different customers - with different types of information. With Connect it is easy to set up different forms for different contracts. |
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Easily check if your jobs are over - or under - budget to see if a contract is profitable.Include parts and materials. Calculate travel time and onsite times. |
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Different clients - different H & S regulations? Managing all the permits can be a nightmare. All work permits are included in the job and signed off on site and the results in the office within minutes. |
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Rapid response is easier if you know who is closest to the job.With Connect Manager you can easily see where all your teams are located, giving them lone worker protection |
However, getting your back-end systems and your customer's back-end systems to communicate with each other and a PDA solution can be difficult - unless you use Connect from Telecetera. Our intuitive and flexible systems are able to communicate with many systems both legacy and new and our forms-based applications are configurable to fit with any requirements.
Offer an improved service to your clients, deliver more projects on time and attract bigger projects with Connect.