Assigning user availability

Telecetera Connect has the ability to easily assign availability to users by simply dragging and dropping on the scheduler, keep reading to see how.

User selection

You must first select the user that you would like to assign availability to, this is done from the users panel on the left as can be seen in the image below.

Setting the availability type

Once the user is selected you will be able to assign the type of availability that you would like, this is done from the availability drop down in the top ribbon menu.

In this example I will demonstrate with the “Training” availability type.

You simply select the availability then once the scheduler has loaded you will be able to drag over the area that you would like to assign the availability e.g. from 8am to 3pm.

These are colour coded so that they are easily identifiable at a glance, the other available availability options can be seen below.








Interested in Connects user availability tools?

If the above features are close to what you are looking for, please contact us so we can find out more about your end to end processes and your requirements.  When we have confirmed your needs we can arrange an online demonstration. In the meantime visit our socials, Twitter & LinkedIn.