Some Mobile Workforce Management software products provide a map showing the location of their customer sites and jobs.  In addition, these products may also track the location of the mobile working engineers. Having the location will allow the scheduling team back at company HQ to update their schedule in real-time.  If jobs are being completed quicker, new jobs can be scheduled in for the current day. Should a problem occur at a job, then the job time estimate can be extended, and jobs later that day rescheduled later or to another day.

Furthermore, this is also an opportunity for excellence in customer service.  When a new urgent job needs to be raised, by way of a phone call with a water leak, for example, the scheduler back at HQ can look at the schedule (time based) and location of engineers with the appropriate skills.  The scheduler will then be able to insert the new job into the existing schedule.  This makes the customer happy and makes the contractor company look flexible and reactive.  A win for all.  More importantly, damage done by leaking water is minimised, which is good for the environment as less materials are needed to fix the job, and less water is wasted.