Telecetera Ltd

Mobile Workforce Management: Social Housing

How is Connect better than other solutions? Connect is designed to provide your mobile workforce with the exact tools to track jobs and provide all the information that they need while working on a site. Compared to static solutions, with Connect you are able to create your own templates for specific scenarios/cases, this means that… Continue reading Mobile Workforce Management: Social Housing

What is mobile workforce management?

What does it provide? Mobile workforce management solutions provide you with the tools to effectively distribute work and assign tasking to your mobile workforce. This work distribution can come in many forms such as simple delivery jobs or more specialised tasking such as plumbing or AC maintenance. The tools provided can be maps to allow… Continue reading What is mobile workforce management?

June 2021 | News & Updates

June 2021 – News & Updates Updates to Connect Telecetera Portal There has been lots of updates to Connect recently; the development to the Telecetera Portal continues, this will allow existing and future customers to manage their Connect users seamlessly with a SaaS approach. Some of the latest screenshots can be seen below: This is… Continue reading June 2021 | News & Updates

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Using Activities | Tip of the month #12

Using Activities | Tip of the Month #12 Using Activities Activities are similar to that of a job, however, they operate independently and are created only from within the mobile client. One example of an activity is Expenses, which allow mobile users to create expense requests. When this has been created from Connect Mobile it… Continue reading Using Activities | Tip of the month #12

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Assigning user availability | Tip of the month #11

Assigning user availability | Tip of the Month #11 Assigning user availability Telecetera Connect has the ability to easily assign availability to users by simply dragging and dropping on the scheduler, keep reading to see how. User selection You must first select the user that you would like to assign availability to, this is done… Continue reading Assigning user availability | Tip of the month #11

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New Upcoming Telecetera Portal

New Upcoming Telecetera Portal Using Activities Along-side the continued development of the Connect product, we are also developing a new “Telecetera Portal”. This portal will allow you to manage your users, licensing and will provide you with a cohesive overview of your Telecetera systems. UI/UX Design Below are some examples of the UI/UX design that… Continue reading New Upcoming Telecetera Portal

Changing themes in ConnectManager | Tip of the month #10

Changing your theme in ConnectManager | Tip of the Month #10 Theme selection menu From “….” In the navigation bar hover over configuration then select “Change Theme” Expenses may be added at any time in Connect Mobile, but some companies will wish to associate expenses with particular jobs, and – further – have them approved… Continue reading Changing themes in ConnectManager | Tip of the month #10

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Managing mobile users | Tip of the month #9

Managing Mobile Users | Tip of the Month #9 Verifying current licenses Activities are similar to that of a job, however, they operate independently and are created only from within the mobile client. One example of an activity is Expenses, which allow mobile users to create expense requests. When this has been created from Connect… Continue reading Managing mobile users | Tip of the month #9

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Sales Orders | Tip of the month #8

Sales Orders | Tip of the Month #8 Sales Orders Did you know that using Connect you can create and manage sales orders. New Sale To create a new sales order, click on “Orders” > “New Sale”.. You can then select “New Quote”. From here you can select a customer and a enter a description.… Continue reading Sales Orders | Tip of the month #8

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Job List Views | Tip of the month #7

Job List Views | Tip of the Month #7 Job list views In connect there are lots of ways for you to see your jobs with various filters available to use as can be seen below. Each of these views are self-explanatory, this blog will walk through some of them and show what they can… Continue reading Job List Views | Tip of the month #7

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Scheduler Views | Tip of the month #6

Scheduler views | Tip of the Month #6 Scheduler views Did you know that in the scheduler there are multiple different views that can be used to view the jobs within a selected timeframe. Each of these views can allow you to get a different perspective of your data such as on a map as… Continue reading Scheduler Views | Tip of the month #6

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The Connect Map | Tip of the month #5

Using The Connect Map | Tip of the Month #5 Map The map within ConnectManager is incredibly powerful with the ability to easily see who is where as well as where they are going with what route all within a single easy to use interface. Current location As to see the current location of staff… Continue reading The Connect Map | Tip of the month #5

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